High Performing Organizations Focus On a Results Based Approach

This might sound like a strange comment coming from a training consultant, but all performance problems are not solved with training. It’s true. When companies are faced with performance challenges, they need to figure out what the challenge is and address it. The question becomes “What’s the right way to do it?”. At this year’s…

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Bookmark This! 20 Tips for Managers and Leaders

Many of you may know that, a few months ago, Mr. Bartender and I moved from South Florida to the Northern part of the state. As part of the move, we downsized our home and offices. A huge task! But it was so rewarding. It’s amazing how stuff accumulates. As I was cleaning out my…

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Can I Get Fired For an Accident – Ask #HR Bartender

Everyone makes mistakes. Everyone. So, can making a mistake get you fired? Well, that’s what this reader note wants to know. I’m suspended pending investigation. I work in a restaurant on the Vegas strip, I am being accused of breaking a glass on purpose. The glass went into the ice used for customers. I did…

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Improve Quality of Hire Using Recruiting Data and Analytics

(Editor’s Note: Today’s post is brought to you by our friends at Criteria Corp, a leading provider of pre-employment testing services. They’ve just relaunched their customer interface, HireSelect. It’s been completely reworked to help organizations hire faster and smarter. Enjoy the post!)  Regular readers of this blog know I’ve talked on numerous occasions about the need to…

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Technology Plays a Part In the Employee Experience

I’ve heard the comment many times that technology is just a tool. By definition, a tool is a device used to carry out a particular function. That totally makes sense. We use our tech to communicate, make purchases, learn new things, etc. So, technology is a tool. But I also can’t help but wonder if…

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Employees Should Establish Their Own Priorities

A couple of months ago, I wrote an article about Kronos’ transition from a traditional time-off policy to an unlimited time-off program (called myTime). On some level, I like to think of the concept of unlimited time off as Paid Time Off 2.0. Decades ago, organizations had vacation, paid sick time, and holidays. Then they…

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Leadership or Culture: Which Comes First

There’s a common saying out there that “culture eats strategy” for breakfast (or lunch). The idea being that company culture drives the way strategies are created. Totally makes sense. What I struggle with is where leadership fits into this conversation. On one hand, the company’s leadership helps shape organizational culture. On the other hand, culture…

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